Last updated: 5 October 2026

Focus Overseas ("we", "us", "our") provides online immigration consultation courses through focus-overseas.com. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website or buying a course, you agree to this policy.

1. Information We Collect

• Account and billing details: your name, email address, phone number and password when you register or check out.
• Payment information: payments are processed by third-party payment gateways. We do not see or store your card number, CVV, UPI PIN or net-banking credentials. We only receive confirmation details such as the transaction ID, amount, date and payment status.
• Course activity: courses purchased, lessons completed, quiz results and certificates.
• Technical data: IP address, browser type, device information and pages visited, collected through cookies and server logs.
• Communications: messages you send us by email, phone or forms.

2. How We Use Your Information

• To create your account and deliver the courses you purchase.
• To process payments, send receipts and prevent fraud.
• To provide customer support and respond to your queries.
• To send service messages such as purchase confirmations, access details and policy updates.
• To improve our website, courses and user experience.
• To comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. We share it only with:

• Payment gateways (such as PayU, Razorpay and Stripe) to process your payment securely.
• Service providers who help us run the website, such as hosting, email delivery and analytics, and who are bound to keep your data confidential.
• Authorities, where required by law, court order or to protect our legal rights.

4. Cookies

We use cookies to keep you logged in, remember your preferences and understand how the site is used. You can disable cookies in your browser settings, but some features, such as logging in to your course, may stop working.

5. Data Security

We use reasonable technical and organisational measures, including encrypted (HTTPS) connections and access controls, to protect your data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We keep your information for as long as your account is active and as needed to provide our services, resolve disputes, and meet tax, accounting and legal requirements. After that, it is deleted or anonymised.

7. Your Rights

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may:

• request access to the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to delete your data, subject to legal retention requirements;
• withdraw your consent to marketing communications at any time.

To exercise these rights, email us at contact@focus-overseas.com.

8. Children

Our courses are intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has given us their data, contact us and we will delete it.

9. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page with the "Last updated" date.

11. Contact and Grievance Officer

For privacy questions or complaints, contact the Grievance Officer, Focus Overseas. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.

Focus Overseas
WeWork Berger Delhi One, Floor 19, C-001/A2, Sector 16B, Noida, Uttar Pradesh 201301, India
Email: contact@focus-overseas.com
Phone: +91 7303318123